Support
Questions about your cards, trades, purchases or account? Email us and include your @handle so we can find your account.
Email supportsupport@mintage.cards
Common questions
I didn't get a sign-in code
Codes are emailed by MINTAGE and expire after 10 minutes. Check your spam or promotions folder, then tap Resend code in the app (available every 30 seconds).
How do I cancel MINTAGE Plus?
Subscriptions are billed by Apple. Open the iPhone Settings app → your name → Subscriptions → MINTAGE, or tap Manage in MINTAGE → Settings → Credits. Deleting your MINTAGE account does not cancel the subscription.
How do I get a refund?
Purchases are made through the App Store, so Apple handles refunds — request one at reportaproblem.apple.com. Credits from a refunded purchase are removed from your balance. See the Refund Policy for details.
How do I report a card, album or person?
Tap ⋯ on the card, album or profile and choose Report or Block. Reported content is hidden for you right away, and we review every report within 24 hours.
A trade, gift or drop didn't go through
Nothing moves until both sides confirm, so an unfinished trade leaves your cards with you. If something still looks wrong, email us with your @handle and the card number (for example No. 007/100).
How do I delete my account?
In the app: Settings → Delete account. Your name, handle and email are removed. Cards you created and past trades stay on record as “deleted user” because editions can't be changed after they're made.
Business information
- Company
- Binary Star (바이너리스타)
- Representative
- MUN SUNG MIN (문성민)
- support@mintage.cards
- Hosting provider
- Vercel Inc.